Privacy Policy

1. Overview

BEETO PTY LTD [ABN 43 690 467 924] ("we", "us","our") is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and store personal information,and how you can access and correct it or make a complaint.

We will comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to us.

We may also automatically collect non-personal data such as browser type, device information, pages viewed, and time spent on our site through analytics tools. This helps us improve site performance and user experience.

2. Personal information we collect

We may collect personal information such as:

name, jobtitle, employer/organisation;
contact details (email address, phone number, address);
enquiry details and correspondence;
information you provide during the course of a consulting engagement (which may include information about your business and staff);
website usage data (for example, IP address, browser type, device identifiers, pages visited and referring URLs);
billing and payment‑related information (for example, invoicing details).

We generally do not collect sensitive information (as defined in the Privacy Act) unless it is reasonably necessary and you consent (or another legal exception applies).

3. How we collect personal information

We may collect personal information:

directly from you (for example, via forms, email, phone, video calls, proposals or onboarding questionnaires);
automatically when you use our website (for example, via cookies and analytics tools);
from third parties where appropriate (for example, referrals, your representatives, publicly available sources, or service providers you ask us to work with).

4. Why we collect and use personal information

We collect and use personal information to:

respond to enquiries and communicate with you;
provide our consulting services and manage client relationships;
issue proposals, invoices and receive payments;
improve our website and services;
send updates or marketing communications where permitted (see section 5);
comply with legal obligations and manage risk, including fraud prevention and security.

5. Direct marketing and opt‑out

Where we send marketing communications, we do so in accordance with the Spam Act 2003 (Cth) and APP 7.

You can opt out at any time by using the unsubscribe link in the message, or by contacting us directly. We will action opt‑out requests within a reasonable time.

6. Disclosure of personal information

We may disclose personal information to:

our professional advisers (for example, accountants and lawyers) where required;
service providers who help us operate our business (for example, website hosting, IT support, cloud storage, email, scheduling, video conferencing, invoicing, payment processing, CRM/marketing platforms);
our professional advisers (for example, accountants and lawyers) where required;
service providers who help us operate our business (for example, website hosting, IT support, cloud storage, email, scheduling, video conferencing, invoicing, payment processing, CRM/marketing platforms);
third parties where you have asked us to share information or it is necessary to provide services (for example, collaboration with your other advisers);
regulators, courts or law enforcement where required or authorised by law.

We do not sell personal information.

7. Overseas disclosure

Some of our service providers may store or process personal information outside Australia (for example, through cloud‑based services).

Where we disclose personal information overseas, we will take reasonable steps to ensure the recipient handles the information in a manner consistent with Australian privacy standards (unless an exception applies).

8. Automated decision‑making

We do not use personal information to make decisions about individuals that are solely automated and that have a significant effect on their rights or interests. If this changes, we will update this policy to explain what we do and the kinds of information involved.

9. Cookies and analytics

Our website may use cookies and similar technologies to operate and to understand how visitors use the site.

If we use optional cookies (such as analytics or marketing cookies), we will seek consent where required. You can control cookies through your browser settings and (if implemented) our cookie banner/settings.

10. Security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

Security measures may include access controls, secure storage, staff confidentiality obligations, and using reputable service providers. However, no method of transmission or storage is completely secure.

11. Retention and deletion

We keep personal information only for as long as reasonably necessary for the purposes set out in this policy and to meet legal, accounting and record‑keeping requirements.

When information is no longer needed, we take reasonable steps to delete or de‑identify it.

12. Data breaches

If we suspect a data breach involving personal information, we will investigate and take appropriate action. Where the Notifiable Data Breaches (NDB) scheme applies and an eligible data breach occurs, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

13. Children

Our services and website are not directed to children under 16, and we do not knowingly collect personal information from children.

14. Access, correction and complaints

You can request access to, or correction of, personal information we hold about you by contacting us directly via Email. We may need to verify your identity before responding.

If you have a privacy complaint, please contact us and describe your concern. We will respond within a reasonable time (generally within 10 days).

If you are not satisfied with our response, you can contact the OAIC at www.oaic.gov.au.

15. Updates to this policy

This policy is effective from January 2026. We may update this Privacy Policy from time to time. The current version will be published on our website.

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